INSTORE PURCHASE RETURN POLICY
We trust you have selected your purchase with care. We do not issue refunds for change of mind for in store purchases.
All exchanges must be made within 7 days of purchase and must be accompanied by a receipt. Items must be returned in the same condition they left the store. Tags must remain secured. No exchange on sale item, swimwear & underwear. You may choose between a refund, a exchange or credit when goods are faulty.
ONLINE PURCHASE RETURN POLICY
If for some reason you are not happy with your purchase we offer a 7-day return policy.
Please email us at firstname.lastname@example.org to notify then post your order back to us at Luxe Isle 1/75 Chapel St, Cowes 3922 or Shop 6, 18-20 Macrossan St Port Douglas QLD 4877.
As soon as your order is returned to us we will issue you with a refund. All returned items must be still in brand new condition with tags attached.
If returning an order that entitled you to FREE SHIPPING, once order is returned you will receive a FULL REFUND minus the $10 shipping fee.
STRICTLY NO RETURNS ON SALE ITEMS!